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About Jonathan

Technology, Cyber Security, Operations, Customer Experience & Senior Leadership Executive

Wilmington, Delaware Area

Over his 25 year career in technology services serving global enterprises and small businesses alike, Jonathan has always looked at himself as a problem solver with an insatiable work ethic. However, this statement doesn’t do him justice. Jonathan may be a problem solver, but the problem solving he is doing today has evolved far beyond technology, and into the domains of business strategy, customer operations, global corporate leadership, people management, process improvement and cyber risk management.

Clients, colleagues, and peers characterize Jonathan Arena as...

AN EXPERIENCED LEADER – “Jonathan is one of the strongest leaders I have encountered in the IT Industry.”

A TRUSTED BUSINESS PROBLEM SOLVER – “Jonathan has the skills, creativity and experience to create organization and excellence out of chaos. He has the critical problem solving skills to resolve any issue whether it is a technical, business, process or customer issue. I feel I can count on him for anything.”

AN INVESTED MANAGER – “Jonathan is hands down one of the best managers I’ve ever worked with. He told me that he is invested in me both personally and professionally, and it shows.”

CUSTOMER FOCUSED – “Jonathan is a true service professional. In my experience of working with technology providers, people of his caliber and the dedication to his customer’s needs are few and far between. He sets the bar for customer service and motivates his employees to not only exceed his expectations but that of our customers.”

A DEDICATED ACHIEVER – “Jonathan’s work ethic is unparalleled and is one of the most dedicated people I’ve come across in this industry. He has been a driving force that has helped our company achieve the success it has today.”

A LIFELONG LEARNER – “Jonathan has prioritized continuous learning not only for himself, but by also giving back as an adjunct professor, public speaker, board member, mentor to a number of technology professionals & an adviser to those who are in need of his wise counsel.”

A CAPABLE TECHNOLOGY PROFESSIONAL – “Jonathan is incredibly resourceful and provides assistance whenever possible.”

A MAN OF PRINCIPLE – “Jonathan follows a strong set of values and is one of the highest quality people I have ever known.”

Current Initiatives

PRESIDENT & FOUNDER

Strategic Technology Services
Fractional CIO • Cyber Security Preparedness • Compliance  • Disaster Recovery Planning • Cyber M&A • IT Services • Technology Consulting

PRESIDENT & FOUNDER

Managed Services Provider

Providing affordable, quality technical support services & cyber security essentials to small and micro-businesses nationwide.

PUBLISHED AUTHOR

Cyber Security Essentials for Small Businesses
Purchase at: Amazon | E-Book

Cyber crime is the #1 global criminal moneymaker, and small business it it’s next target.  This essential one hour read will provide small business owners with the essential and actionable steps they need to take in order to reduce their risk of becoming a casualty of a cyber attack.

ADJUNCT PROFESSOR

Wilmington University – College of Technology
Teaching courses critical to the Computer, Network & Security undergrad major including “Ethics of IT Professionals”, “Data Integrity and Disaster Recovery”, “Principles and Practice of Information Security”, “Introduction to Linux”, “Computer Operations & Hardware” and others.

TECHNOLOGY BLOGGER

White Clay Technology Blog
My take on some of the more interesting technology, cyber security, and incident management topics of the day.

VIDEO SHORTS PRODUCER

Smart Cyber Tips
Coming Soon!
Tips offered in short online videos that will provide all users practical insight into technology related topics.

Board Memberships

WilmU Computer, Network & Security Course Advisory Board Member

Ithaca College Cyber Security Program Advisory Board Member

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Technology Forum of Delaware Board Member

University of Delaware Cyber Security Initiative Board Member

Rutgers University Cyber Security Program Advisory Board Member

Certifications

Contact Jonathan

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Other Interests

Professional Mentoring • History • Photography • Astronomy • Writing • Useless Facts • Drone Flying • Geography • Cartography • Bourbon • Running • Dad Jokes • Lake Life • Enjoying whatever life has to offer